Legal terms

Privacy Policy of the MIOA Website

This Privacy Policy governs the manner in which the Market Information Organization of the Americas (MIOA) collects, uses, maintains and discloses information provided by users of the Website (the "Site"). The Privacy Policy applies to the main Site and other services offered by MIOA. It does not apply to banner ads, advertisements or independent external websites.

Acceptance of this Privacy Policy

By using this Site, you agree to this Privacy Policy and its Terms and Conditions of Use. If you do not accept the Privacy Policy or the Terms and Conditions of Use of the Site, please do not use or disclose your personal information.

Personally Identifiable Information

The Site may collect personally identifiable information from users when users fill out forms available on the Site or when user information is requested in connection with other activities, services, features or resources available on the Site. Users may visit the Site anonymously if they wish. We will collect personally identifiable information from users only if they voluntarily submit such information to us. Users may refuse to supply personally identifiable information unless they wish to be contacted.
We do not collect financial information or personal data that may offend the sensibility of our users.
When you choose to provide your Personal Information, you authorize us to use it according to the terms of this Privacy Policy, including the right to limit the use of your Personal Information, as described in this Policy.

Non-personally Identifiable Information

When you disclose Personal Information to the Site, it will be used for the purpose for which it was collected; for example, to respond to requests for information about the processes and services provided by the MIOA.
Personal Information is used to keep you abreast of the activities of the Site, to improve our services and activities, for statistical analysis and to improve the content and design of the Website.

Collection and Use of Other Information: Use of Cookies

We may collect non-personally identifiable information about users whenever they interact with our Site. Non-personally identifiable information may include the browser name, the type of computer and technical information about users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

You may be familiar with the term "cookies." These are small files containing information that are stored in your browser, on the hard drive of your computer, when you visit a website. The use of "cookies" is common in the Internet industry and most websites use them.

The Site may use "cookies" to enhance users’ experience. A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent, but this may result in some parts of the Site not functioning properly. The Site may use "cookies" to collect other types of information while you visit the Site, such as the specific sections of the website.

How We Use Information Collected

MIOA may collect and use users’ personal information for the following purposes:

  • To improve customer service.
  • To respond to customer service requests and support needs more efficiently.
  • To improve our Site.
  • We may use the information users provide about themselves when making an inquiry only to service that request. We do not share this information with third parties, except to the extent necessary to provide the requested service.
  • We may use the email address to send users information and updates pertaining to their request. It may also be used to respond to their inquiries, questions, and/or other requests.

Data Protection and Security

We will take measures to safeguard the security of your Personal Information. All access to information that is collected is subject to physical and electronic restrictions to prevent unauthorized access, modifications or unwanted use. However, we cannot guarantee the security of any information you disclose online; you transmit all such information at your own risk.
Our Site has been developed in accordance with PCI standards in order to create a safe environment for users.

We do not sell, trade, or rent users’ information to third parties.

Third-party Websites

We have no control over the content or links that appear on these sites; therefore, we shall not be responsible for the practices employed by third-party websites linked to or from our Site. Such sites or services, including their content and links, may change constantly and have their own privacy and customer service policies. Browsing and interaction on any other website, including websites that link to our Site, are subject to the other website’s own terms and policies.

Changes to this Privacy Policy

MIOA may update, modify or eliminate this Privacy Policy at any time. We will inform users on this Site of any changes or the new Policy. We encourage users to check this section of our Site frequently to stay informed. Should any significant changes be made with regard to the type of information we collect, or how we use such information, we will obtain your permission before making any modifications.

Acceptance of these Terms

By using this Site, you are expressing your agreement to this Policy. If you do not agree to these terms, please do not use the Site. Your continued use of the Site following the amendment of this Policy constitutes your agreement to the modified terms.